Check-in and check-out
We welcome arrivals, hand over the keys and, at departure, complete an inventory report with dated photos.
Your home, ready when you are.
One trusted point of contact for your villa or chalet while you are away. We look after the property, coordinate the right craftsmen and represent you on site, with a photo report after every visit.
Visit reportSample · 12 March
Visit photo
Visit photo
| Alarm and shutters | OK |
|---|---|
| Water meter | No leak detected |
| Heating, frost-free mode | OK |
| Terrace, storm damage | Quote requested |
Renting out your home?
For long and short lets, we are your people on the ground when tenants and guests arrive and leave. You remain in charge of managing and scheduling bookings, as well as the financial transactions for the rent.
Cleaning between stays
The home is cleaned, aired and checked before the next arrival.
Linen and towel rental
Beds made, towels supplied, everything laundered and invoiced to you, the owner.
Absence should never mean worry.
A leak in February, a tree down after a storm, a heating fault before your arrival. When you live in Geneva, London or Dubai, you need someone who knows your house and acts before a small issue becomes an expensive one.
Discreet by default
We hold your keys, alarm codes and details in strict confidence. You choose who is informed and when.
Trusted craftsmen, transparent costs
We select and supervise vetted plumbers, electricians, gardeners and pool specialists. Quotes are signed by you, and we disclose any fee.
Works and architecture, when you need them
For renovations or larger projects, we call on an independent architecture practice with over 30 years of experience in the region, backed by dedicated administrative support so every message and quote stays on track.
Proof, not promises
Every visit ends with a dated photo report: what we checked, what we found, what we did.
Three levels of care
From regular checks on a holiday home to the full management of an estate. Every plan is tailored after a first visit to your property.
| Feature | VeilleRegular checks | IntendanceYear-round care | DomaineEstates |
|---|---|---|---|
| Best for | A home you visit a few times a year | A home that must run smoothly all year | A large villa, estate or several properties |
| Property visits | 2 per month | Weekly | Tailored |
| Alarm, shutters and meters checked | Included | Included | Included |
| Mail collected, rooms aired | Included | Included | Included |
| Dated photo report after each visit | Included | Included | Included |
| Recurring upkeep: garden, pool, heating | Not included | Included | Included |
| Craftsmen booked, briefed and supervised | Not included | Included | Included |
| Emergency call-out cover | Not included | Included | Included |
| Home prepared before each of your own stays | Not included | Included | Included |
| Coordination of staff and all contractors | Not included | Not included | Included |
| Works and renovation follow-up | Not included | Not included | Included |
| Price | On quote | On quote | On quote, annual contract |
| Enquire about Veille | Enquire about Intendance | Enquire about Domaine |
Every plan is priced in a written quote after a visit to your property, with a fixed monthly fee and a one-time entry fee. Any coordination fee on works, and any extra intervention, is agreed in writing beforehand. We do not manage booking calendars, rents, deposits or lease signing.
Simple, from the first call
Discovery
A conversation, then a visit to your property to understand its systems, risks and your expectations.
Proposal
A clear written plan: visit schedule, spending limit without prior approval, and fixed monthly fee.
Taking over
You hand us your keys, securely. We make a photo inventory, then check the alarm, water and heating in full.
Ongoing care
Regular visits, photo reports and a direct line to us. You hear from us before you have to ask.
Schematic map, not to scale. Drive times are approximate. Copper triangles: mountain resorts, quoted separately.
The French shore of Lake Geneva
We serve properties within about 30 minutes of Thonon-les-Bains, grouped by sector so we are always close when you need us.
- Thonon-les-Bains
- Anthy-sur-Léman
- Publier
- Évian-les-Bains
- Neuvecelle
- Yvoire
- Sciez
- Douvaine
- Chens-sur-Léman
- Messery
- Thollon-les-Mémises
- Vallée d'Abondance
Mountain resorts
In the Portes du Soleil, we also look after chalets in Morzine, Avoriaz and Châtel. These properties are quoted separately, to reflect travel time and the seasonal needs of a mountain home.
- Morzine
- Avoriaz
- Châtel
Good to know
Do you handle rentals?
Only the practical side, for long and short lets: welcoming tenants at check-in, check-out with a written inventory report, and linen and towel rental. We do not manage your booking calendar, collect rents or deposits, or sign leases. Those stay with you or your rental agency.
Is this the same as a home watch service?
Yes. What some owners call a “home watch” or “property watch” service is exactly what our Veille plan provides: regular visits to check your home while you are away, with a dated photo report each time.
What happens in an emergency?
On Intendance and Domaine plans, we respond to alarms, leaks and storm damage. We act within a spending limit agreed in your contract, and inform you immediately. Our office hours are Monday to Friday, 9am to 6pm; on-call cover outside these hours is set in your contract.
Who are the craftsmen you work with?
Local professionals we know and have vetted. We keep their insurance and ten-year warranty certificates on file. Quotes are always signed by you.
Can we communicate in English?
Yes. Contracts, reports and day-to-day communication are available in English and French.
Do you cover mountain resorts?
Yes, in the Portes du Soleil: Morzine, Avoriaz and Châtel. These properties are quoted separately, to reflect travel time and the seasonal needs of a mountain home.
How do I get started?
Send us a short message. We will arrange a call, then visit your property and send you a written proposal.
Guides and downloads
Practical advice for owners on the French shore of Lake Geneva, free to read and download.
Second home near Thonon: owner's checklist
What to check before you leave: water, heating, alarm, mail and storms.
Rental inventory: check-in and check-out guide
What to record, how to use photos, and who can attend for the owner.
Guide for the non-resident owner (PDF)
One page to print: emergency numbers, checks before a long absence, and contacts to keep on file.
Let us look after your home
Tell us about your property and we will come back to you within one working day to arrange a first call.
+33 7 67 62 20 50contact@lemanhomemanagement.com
