Check-in
We meet your tenants or guests, hand over the keys, show them the home and its equipment, and note the meter readings.
Every arrival welcomed. Every departure checked.
For long and short lets, we are on site when your tenants arrive and when they leave: key handover, an inventory report with photos, the home cleaned and the linen ready. You remain in charge of managing and scheduling bookings, as well as the financial transactions for the rent.
What we do
Check-out with inventory
An inventory report with dated photos, compared with the one made on arrival. Damage and missing items are listed for you.
Cleaning between stays
The home is cleaned and aired before the next arrival, with a check of appliances, heating and consumables.
Linen and towel rental
Bed linen and towels delivered, changed and laundered between stays, and invoiced to you, the owner.
Keys and access
Keys and access codes are handed over securely and logged at every arrival and departure.
A photo report for you
After every arrival and departure you receive a dated photo report, wherever you are.
How it works
Brief
You tell us about the home and how you rent it. We agree on the standards and the schedule.
Dates
You or your rental agency keep the calendar and send us the arrival and departure dates.
On the day
We welcome the tenants, or check the home out, clean it and prepare the linen.
Report
You receive the inventory and the photo report after every visit.
What stays with you
You keep the booking calendar, the rents, the deposits and the signing of leases, or leave them with your rental agency. We never collect money from your tenants: check-in, cleaning and linen are invoiced to you.
Rental support is priced in a written quote, with a one-time entry fee. It is available on its own or alongside any plan.
A door into full care
Many owners start with rental support. Once we know your home, it is easy to add regular checks, upkeep or works follow-up.
Renting out your home?
Send us a few lines about the property and how you rent it. We come back within one working day.
Ask about rental support